Frequently asked questions and answers

How is my customer account data verified?

Why should I verify my mobile number?

What is the Young Adult Loss Limit?

I've forgotten my password. What can I do?

I cannot log in. What have I done wrong?

Do I need a username?

Cash-out feature

How long will it take for my winnings to be paid out?

What happens if my credit card information has changed?

Is there a lower limit for deposits into my betting account?

Is there a lower limit for payouts from my betting account?

How long does it take for the money to be credited to my betting account?

How long does it take for the winnings to be credited to my betting account after an event has ended?

What deposit types are available at ADMIRAL?

What payout types are available at ADMIRAL?

How can I check my deposits and payouts?

What are the fees for deposits and payouts?

What is the CVC2 code?

Can I change the currency of my betting account?

How are my data protected?

My betting account has been suspended. What can I do?

Can I change my password?

How can I subscribe to and unsubscribe from email newsletters?

How can I close or suspend my customer account?